Rich Lopez Group of Companies (RLGC) is a proudly Filipino conglomerate built on a foundation of entrepreneurial spirit, dedication to customer service, and a deep commitment to giving back. Founded in 2007 by Rich Lopez Pabilona, RLGC’s story began with a single entity – Online Travel Express, a travel agency passionate about crafting unforgettable travel experiences. Over a decade later, RLGC has blossomed into a diversified group encompassing various sectors, leaving its mark on the travel industry, philanthropy, and job creation not just within the Philippines, but also around the world.
From Shoebox Startup to Nationwide Network: A Testament to Customer Centricity
Online Travel Express, the cornerstone of RLGC, wasn’t born with a silver spoon. Its story began in a cramped boarding house, fueled by Rich’s passion for travel and a determination to create something extraordinary. The early days were a testament to perseverance. With a laptop and a burning desire to exceed expectations, Rich and his team crafted personalized tours, catered to individual needs, and ensured seamless travel arrangements. This focus on customer centricity became the cornerstone of their success.
Today, Online Travel Express boasts over 27 branches strategically located across the Philippines. Their success lies not just in their extensive network, but in their commitment to exceeding customer expectations. Whether it’s curated tours that delve into the heart of local cultures, planned itineraries that optimize travel time, or exceptional customer support that addresses every concern with a smile, RLGC prioritizes creating journeys that ignite a passion for exploration and discovery. Their dedication extends beyond the booking process. Online Travel Express boasts a vibrant online community and social media presence, fostering a space for travel enthusiasts to connect, share experiences, and discover hidden gems around the globe.
Beyond Travel: A Multifaceted Force for Good – Diversification with Social Impact
RLGC’s reach extends far beyond the realm of travel. Recognizing the importance of social responsibility and economic empowerment, Rich Lopez Pabilona has spearheaded a diverse portfolio of ventures that contribute positively to the community. These ventures operate under the umbrella of RLGC, fostering not just exceptional travel experiences, but also local employment and economic growth. Viajero, their van rental service, provides Filipinos with reliable transportation options, while Rich Café, a chain of restaurants, offers delectable Filipino cuisine and job opportunities within the hospitality industry. Rich Beach Camp caters to budget-conscious travelers seeking comfortable accommodation in stunning locations, while KojieRich, their line of beauty products, taps into the local market and empowers Filipino entrepreneurs.
Furthermore, Rich champions numerous charitable causes through foundations like OTE Charities. Initiatives like Tsinelas ni Rich (providing footwear to underprivileged children), Pabigas ni Rich (disaster relief programs), and feeding programs address immediate needs within communities. Iskolar ni Rich and Alagang Rich Children’s Foundation offer scholarships and educational support, ensuring brighter futures for Filipino youth. These endeavors reflect RLGC’s core value of social responsibility, ensuring that success is shared and a positive impact is made on the lives of Filipinos nationwide.
Leadership with a Vision: The Guiding Light of RLGC
Rich Lopez Pabilona’s personal journey is woven into the fabric of RLGC. Raised by hardworking farmers in a small town in Iloilo, Rich instilled the values of perseverance and dedication in himself from a young age. After graduating from West Visayas State University, he embarked on his entrepreneurial adventure, driven by a passion for travel and a determination to succeed.
What began as a single travel agency in a boarding house has transformed into a thriving conglomerate. This transformation is a testament to Rich’s focus, exceptional leadership skills, and a commitment to exceptional service. Beyond business acumen, Rich is a beacon of inspiration, demonstrating the power of hard work, vision, and a genuine desire to give back to the community. He is actively involved in the day-to-day operations, fostering a close-knit company culture built on mutual respect and open communication. His dedication to empowering his team and creating a positive work environment is a key factor behind RLGC’s continued success.
A Team Built on Collaboration and Shared Values: The Engine of Innovation
RLGC’s success is a testament not just to its visionary leader, but also to the exceptional team behind the scenes. With over 100 passionate employees, the company fosters a collaborative and supportive work environment. Shared values like customer focus, integrity, teamwork, innovation, and social responsibility guide every interaction and decision. This dedication to a positive and growth-oriented culture empowers employees to excel and contribute to the company’s continued success.
RLGC actively invests in employee development programs, providing opportunities for continuous learning and professional growth. This commitment to a skilled and motivated workforce ensures that RLGC remains at the forefront of the travel industry, constantly innovating to adapt to evolving customer needs and industry trends.
Our Mission
● To deliver exceptional travel experiences and services that ignite a passion for exploration and discovery.
● To empower Filipinos by creating sustainable employment opportunities and fostering a culture of excellence.
● To contribute positively to the community through impactful social initiatives and charitable works.
Our Vision
● To be the leading travel and tourism provider in the Philippines, renowned for innovation, unparalleled customer service, and a commitment to responsible tourism practices.
Our Goals
● Continuously expand the company’s reach and establish Online Travel Express as the premier travel agency in the Philippines.
● Offer an unparalleled selection of tours and travel services catering to diverse interests and budgets.
● Implement sustainable tourism practices to minimize environmental impact and support local communities.
● Uphold a strong commitment to social good through ongoing charitable initiatives focused on education, disaster relief, and community development.
● Empower Filipinos by creating new job opportunities and fostering a culture of professional growth within the company.
● Continuously adapt and evolve to meet the changing needs of the travel industry.
● Embrace technological advancements to enhance customer experience and operational efficiency.
Our Values
● Customer Focus: Delivering exceptional service and exceeding customer expectations.
● Integrity: Conducting business with honesty, fairness, and transparency.
● Teamwork: Fostering a collaborative and supportive work environment where everyone can thrive.
● Innovation: Embracing new ideas and continuously seeking improvement.
● Social Responsibility: Giving back to the community and making a positive impact on the world.
Better yet, see us in person!
51 Mayor Gil Fernando Avenue, Marikina City, Metro Manila, Philippines
TravelDeals.com.ph
+(63)966-332-8594
traveldealsph88@gmail.com
